We at “kreitto jewels” try to execute all orders within one or two business days (when the item is already available) and after your payment has cleared. Since all our jewelry is handmade, sometimes it might take more than a day or two. The customer will be notified about production and delivery time, upon order.
We ship internationally, but since we ship from a European country arrival times may vary due to several reasons, such as a country’s distance, its internal distribution services, etc.
We take all the necessary precautions so that your jewelry arrives safe and intact and we always provide you with the tracking number of your item plus we regularly check with our postal service about it. Notice that when we have info about a delay in delivery for example, we share it with you.
Please keep in mind that once something leaves our hands it is out of our power to control the delivery time, especially during the busy Holiday Seasons.
For purchases up to 80 euro there is a 5 euro shipping cost. For purchases over 80 euro there is no extra shipping charge.
In case of special delivery (e.g. Fedex) the shipping cost is upon the customer. The customer is also responsible for any extra taxes that customs might claim when the package arrives in your country. These fees would be applied to your package at the discretion of your local customs/post office.
Please check with your local customs authority, before placing your order.